Privacy Policy

Overview

OpsDen ("we", "our", or "us") respects your privacy. This policy explains what information we collect, how we use it, and your choices regarding that information.

Information We Collect

We collect information you provide directly to us:

• Account information (email address, name) when you sign up
• Payment information when you subscribe to a paid plan
• Content you upload (screen recordings, process documentation) to create SOPs and workflows
• Communications you send to us (support requests, feedback)

We also collect information automatically:

• Usage data (features used, SOPs created, agent executions)
• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

Your Content

Screen recordings and other content you upload are processed to generate SOPs and workflows. We use third-party AI services to analyze your content. Your content is not used to train AI models. We retain your content only as long as necessary to provide the service, and you can delete it at any time from your account.

Information Sharing

We do not sell your personal information. We share information only in these circumstances:

• With service providers who assist in our operations (payment processing, hosting, analytics)
• If required by law or to respond to legal process
• To protect the rights, property, and safety of OpsDen, our users, or others
• In connection with a merger, acquisition, or sale of assets

Data Security

We use reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how you use our service. You can control cookies through your browser settings, but disabling them may affect functionality.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information
• Object to or restrict certain processing
• Data portability

To exercise these rights, contact us at support@opsden.com.

Children

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.

Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy, contact us at support@opsden.com.